Now that we have covered the difference between hospital cover and extras cover, let us dive deeper into the common services that are covered under an extras cover. Following is a detailed list of services that are generally covered in a private ancillary or extras cover:
Common Services Covered by Extras in 2024
Acupuncture
Acupuncture is covered under many extras policies. It is a form of alternative medicine in which thin needles are inserted into specific points on the body to treat various health conditions. Despite changes to natural therapies, acupuncture is still eligible for rebates.
Ante-Natal/Post-Natal Classes
Some health insurance extras policies cover antenatal (pre-birth) and postnatal (after-birth) classes, which are designed to support expecting and new mothers.
Audiology
This covers hearing tests and assessments, helping with hearing-related issues. Audiology is important for diagnosing hearing conditions and managing hearing loss.
Chinese Medicine
Some insurers cover Chinese medicine, including traditional herbal treatments. These can include herbal therapies and acupuncture, which remain eligible for rebates. Depending on the policy, other treatments may not be covered.
Chiropractic
Chiropractic services focus on spinal health and musculoskeletal issues. Most extras policies cover chiropractic sessions to manage back, joint, and other related issues.
General Dental
General dental services are covered, including routine check-ups, teeth cleaning, x-rays, fillings, and other basic dental care.
Major Dental
Major dental treatments like crowns, bridges, dentures, and root canals (endodontic services) are also covered, though these often come with higher annual limits.
Dietetics/Dietary Advice
Consultations with a dietitian to manage nutrition, weight loss, and general dietary health are often included in extras policies.
Endodontic Services
These services involve treatment of the dental pulp (such as root canal therapy) and are usually covered under major dental plans within extras cover.
Exercise Physiology
Exercise physiology services are often covered, helping patients manage chronic conditions through targeted exercise programs.
Blood Glucose Monitors
Some extras cover includes health aids like blood glucose monitors for people managing diabetes or other blood sugar-related conditions.
Health Management / Healthy Lifestyle Programs
Many insurers offer rebates for health management programs, such as gym memberships, quit smoking programs, or other lifestyle improvement initiatives.
Hearing Aids
Hearing aids and associated devices are covered under some extras policies, which is crucial for those managing hearing loss or impairment.
Home Nursing
Home nursing services are covered under some extras plans, providing in-home care for patients recovering from illness or surgery.
Non-PBS Pharmaceuticals
Some extra policies provide coverage for non-PBS (Pharmaceutical Benefits Scheme) medications, which helps cover certain medications not subsidized by the government.
Occupational Therapy
This covers therapy aimed at helping individuals develop or recover the skills needed for daily living and working, especially after illness or injury.
Optical
Covers the cost of prescription glasses, contact lenses, and sometimes optical appliances. Eye tests, however, are covered by Medicare, not by private extras insurance.
Orthodontics
Some policies cover orthodontic treatments, including braces and retainers to correct teeth alignment. However, these policies often have specific limits and require longer waiting periods.
Eye Therapy (Orthoptics)
Orthoptics covers therapies for eye movement disorders, such as treating lazy eyes or improving binocular vision. Some extra policies also cover it.
Orthotics (Podiatric Orthoses)
Orthotic devices, such as shoe inserts for correcting foot problems, are usually covered under podiatry or orthotic services in extras cover.
Osteopathy
Osteopathy is covered, focusing on treating musculoskeletal disorders with hands-on techniques to improve health and alleviate pain.
Physiotherapy
Physiotherapy treatments to manage pain, recover from injuries, and improve mobility are typically covered under extras policies.
Podiatry
Foot health treatments include foot pain, ingrown toenails and other podiatric conditions.
Psychology
Mental health services, including psychologist consultations for therapy and counselling, are covered but may require a referral.
Remedial Massage
Remedial massage is covered for muscle pain, tension and injuries. Check your extras for annual limits.
Speech Therapy
Speech therapy is covered for speech, language or communication difficulties following injury or illness.
Vaccinations
Extras cover often includes vaccines not covered by the government or standard medical services like travel vaccines.
Extras No Longer Covered (Due to Government Reforms)
- Aromatherapy
- Homeopathy
- Naturopathy
- Reflexology
- Iridology
- Kinesiology
- Shiatsu
These therapies were removed from private health insurance extra policies in 2019 as part of the Australian Government’s reforms to focus coverage on evidence-based treatments.
Levels of Extras Cover
Unlike hospital cover, which is divided into clear tiers like Basic, Bronze, Silver, and Gold, extras cover is much more variable. There are no strict categories like “basic,” “medium,” or “comprehensive.” Extras cover can vary significantly across providers based on services included, rebate percentages, annual limits, and out-of-pocket costs. So, make sure you compare policies and look beyond the labels.
Extras Cover: More Than Just Levels
The extras cover doesn’t follow a one-size-fits-all approach. A policy might be marketed as “basic” but could limit some services more than a mid-range or more expensive policy. For example, nib’s Core Extras is a lower-tier policy but has higher optical limits than many mid-range policies. Look beyond the level name and focus on the rebates, annual limits, and services covered.
Variables in Extras Cover:
- Rebate percentages: How much of the service cost your policy will cover (e.g. 50%, 60% or more)
- Annual limits: The maximum you can claim per year for specific services.
- Services included: Some policies cover only dental and optical, while others cover physiotherapy, chiropractic and even acupuncture.
- Out-of-pocket costs: Even with cover you may still need to pay part of the cost for each service.
Examples
Lower Tier Extras Cover
Lower tier (often called “basic”) extras policies include:
- General dental (check-ups, cleanings, fillings)
- Optical (prescription glasses, contact lenses)
- Physiotherapy
These policies are cheaper but have lower annual limits and may only cover part of the cost. But as seen with nib’s Core Extras, you might find a policy with high optical limits that could be as good as or better than mid-range policies. The extras cover doesn’t fit into neat categories.
Mid Range Extras Cover
Mid-range extras policies expand on the services included and have higher annual limits. They may include:
- Major dental (crowns, bridges, root canals)
- Chiropractic and physiotherapy
- Non-PBS pharmaceuticals
- Podiatry and Psychology
These services’ annual limits and rebates are higher than those on lower-tier plans, but not always. Some mid-range plans may include hearing aids or orthotics, but you’ll need to compare as these services require a higher level of cover.
Higher Tier Extras Cover
Higher tier or more comprehensive extras cover more services and higher annual limits. If you need access to more expensive treatments or services like:
- Orthodontics
- Hearing aids
- Speech therapy
- Occupational therapy
- Medical Aids
These policies cover a larger percentage of the cost, have higher annual limits, and have higher premiums. If you need specialised treatments like orthodontics or hearing aids, you’ll likely need to go for a more comprehensive policy.
Why Compare Extras Policies
Because extra cover varies so much, you must compare policies based on your health needs. Two policies marketed as “basic” or “mid-range” could have vastly different coverage on rebates, annual limits, and services. Extras cover is not standardised so take the time to review what’s important to you, whether that’s high limits for optical or comprehensive dental cover.
Unlike hospital cover, where the tiers are defined, extras cover is all about the details – rebates, annual limits and the services included. Don’t assume that higher-tier policies are better for you. Take the time to compare policies and think about what services you use most and what limits will suit your situation. This way, you’ll get the right level of extra cover without paying for services you don’t need.
Extras Cover Benefits
Here are the benefits of extras cover:
Access to Many Health Services
Extras cover gives you access to many health services not covered by Medicare. For some, these services may be a luxury, but for many, they are essential for health and wellbeing. Without extras cover, regular access to services like dental check-ups, physiotherapy or optical care becomes financially out of reach. Extras cover gives you peace of mind knowing these services are available when you need them.
Big Savings
Health services like dental treatments, physiotherapy and non-PBS pharmaceuticals can add up quickly if you’re paying out of pocket. A simple dental filling or physiotherapy session can be expensive without extra insurance. With extras cover, you get rebates on these services, reduce the overall cost and not get hit with big bills when healthcare needs arise.
Support for Preventive Health
Extras coverage can encourage better health maintenance by making preventive care more affordable. Services like dental check-ups, eye tests (covered by Medicare), and physiotherapy help you stay on top of your health and prevent small problems from becoming big ones. By keeping up with regular care, you can maintain better overall health and potentially avoid bigger medical bills down the track.
Flexible and Customisable
One of the big advantages of extra cover is its flexibility. You can choose a policy that suits your individual health needs. This means you only pay for the services you use most, whether that’s dental, optical or remedial massage. This customisation means you don’t pay for services you don’t use and still cover the ones you need most.
How to Choose the Right Extras Cover
Choosing the right extras cover can be overwhelming with so many options out there. But by considering your health needs, budget and the services you need most, you can find one that suits you. Here are some things to consider:
- Your current and future health needs.
- Annual limits and rebates.
- Waiting periods and exclusions.
- Services you need for your lifestyle.
Considering these, you can choose an extra cover that is value for money and fits into your health and budget.
Assess Your Health and Lifestyle
Start by reviewing your current and future health needs. Do you need regular treatments like dental, optical or physiotherapy services? Are there any upcoming health issues needing attention, like podiatry or chiropractic care? Knowing what services you’ll need in the short and long term will help you choose a policy that covers what’s important to you.
Set a Budget
Extras cover varies in cost depending on the services and limits. Set a budget that allows for adequate coverage without breaking the bank. Compare premiums and the services covered to balance your budget with your health needs.
Review Annual Limits
Every extras policy has annual limits, which are the maximum you can claim on a specific service in a year. Consider how often you use services like dental, physiotherapy, or remedial massage and whether the policy’s annual limits will be enough for your needs. Higher annual limits are more valuable if you use these services frequently.
Sub-Limits
Many extras policies also have sub-limits that apply to specific treatments within broader categories. For example, if you claim remedial massage, the overall annual limit for physiotherapy and related services may be high, but the sub-limit for remedial massage could be much lower. This means that even if your policy covers a wide range of treatments, the amount you can claim for each specific service may be capped. Make sure the sub-limits match your most used services.
Review Waiting Periods
Extras policies have waiting periods, which are when you must wait after taking out a policy before you can claim certain services. Waiting periods for major services like orthodontics or major dental can be up to 12 months or more. If you’re switching policies, check if your new insurer will honour the waiting periods you’ve already served, which can save you time.
Compare Percentage vs Fixed Dollar Rebates
Extras policies may offer percentage-based rebates (e.g., 60% of the service cost) or fixed-dollar rebates (e.g., $105 for a dental check-up). Both have advantages depending on your needs. For services like physiotherapy, where costs can vary, a percentage rebate can be more valuable. For services like dental check-ups, where the fee is fixed, a fixed-dollar rebate may be better value than a percentage rebate. Carefully consider which rebate structure suits your usage to get the most savings.
Preferred Providers
Some insurers have preferred provider networks, which offer higher rebates or lower out-of-pocket costs when you use specific healthcare providers. Before you choose a policy, check if your regular dentists, optometrists, or physiotherapists are in your insurer’s preferred network, as this could save you a lot of money.
Choosing the right extras cover is about balancing your health needs with your budget. By understanding your requirements, such as annual and sub-limits, waiting periods and how different rebate structures work, you can choose a policy that’s right for you. If you’re not sure where to start, our experts are here to help. Contact us on 1300 369 399 or fill out the online form for personalised advice on finding the right policy for you and your family.
Understanding Benefit Limits
When selecting an extras-only or ancillary cover policy, it’s essential to understand the different types of limits: annual limits, sub-limits, and lifetime limits. These limits can significantly impact how much you’re able to claim and how often. Here’s a breakdown of each type with examples, including a critical note about lifetime limits for orthodontics.
Annual Limits
Annual limits are the maximum amount you can claim for a particular service within a year. These limits usually reset at the start of a new calendar year, but checking with your insurer for the exact reset date is always a good idea. For instance, if your policy includes a $600 annual limit for dental services, you can claim up to $600 for eligible dental treatments within that year. Once you hit this limit, you won’t be able to claim further dental expenses until the next year, when the limit resets.
Sub-limits for Specific Services
Sub-limits are caps placed on individual treatments within a broader service category. For example, within an annual limit of $400 for natural therapies, you might have a $200 sub-limit for remedial massage. This means that although you can claim up to $400 for natural therapy services overall, only $200 of that can be applied to remedial massage. Sub-limits ensure that the total benefit for certain treatments is restricted, even if you haven’t reached your annual limit for the category as a whole.
Lifetime Limits for Certain Treatments
Lifetime limits apply to specific treatments, such as orthodontics and sometimes laser eye surgery, and they differ from annual limits in that they do not reset. For example, if your policy provides a $2,000 lifetime limit for orthodontics, once you’ve claimed the full $2,000, you won’t be able to claim further orthodontic expenses under that policy—even if you switch insurers.
However, there is a way to increase your lifetime limit for orthodontics: you can switch to a new policy that offers a higher lifetime limit. For instance, if your current policy has a $2,000 lifetime limit and you switch to a new one with a $3,000 lifetime limit, you could claim the additional $1,000. But keep in mind that when switching policies, you’ll need to serve a 12-month waiting period before you can access the new orthodontic benefits. This means that while switching can eventually offer more coverage, you won’t be able to claim those additional funds immediately.
Understanding the nuances of annual limits, sub-limits, and lifetime limits is crucial to choosing the right extras cover policy. If you need treatments like orthodontics, it’s important to plan ahead—especially if you’re considering switching policies to increase your lifetime limits. Be aware of the waiting periods and ensure that the policy you choose fits your long-term health needs. Always check with your insurer for specific details to avoid any surprises down the line.